Q&A

I See The Total On My Bank Twice! Was I Double Charged?

No! So what you are seeing is actually an authorization, not a charge. While it does look like a charge, it is done by the system to test if the funds are there. Those drop off within a few business days. The speed of which it does can depend from bank-to-bank. Sometimes there is an overlap of both the authorization AND bill because of this, but the authorization will drop off.

Credit Card Verification

We utilize fraud scoring software in order to verify customer orders. The billing address on your order must match your credit card billing address. If software indicates there is a suspicion of fraud, your order may be held for review, or rejected entirely. We reserve the right to decline to ship orders should our fraud scoring indicate potential fraud.