Philosophy
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Please be aware that issues related to COVID-19 at SFU may impact production and delivery of your open textbook order.
We will process any orders at the earliest opportunity.
All deliveries during this period will be handled via Canada Post.
Thank you for your patience.
PRINT-ON-DEMAND FOR BC OPEN TEXTBOOKS
We provide printed textbook alternatives to downloading digital versions of open textbooks in full-colour or black and white with attractive, perfect-bound colour softcovers and shipped to your location via Canada Post.
Production is provided by the Print-on-Demand service at Simon Fraser University Document Solutions.
Sales are final.
For individual orders, pay by credit card online.
Institutional, complex or multiple copy orders can be placed via purchase order to Document Solutions directly.
Online orders are processed next business day with printing within 48 hours of receipt of order. Shipping is additional to this time. Unless specified, all books are delivered via Canada Post Parcel with an expected shipping time of two days (max. 9 days). Typical turnaround is 4-5 working days (depending on production schedules).
Invoices, Special Orders or Large Volume Requests
If a request is required by a certain date or has special considerations, please indicate in the order notes. We will do our best to accommodate you.
Consult with Document Solutions before placing your order as additional charges or delays may be incurred or we may be able to provide additional options.
Local Pickup Options for SFU and KPU
Local pickup options for orders are currently not available. Deliveries will be via Canada Post until further notice.
A free shipping option to designated campus locations for local pickup is only available to Kwantlen Polytechnic University (KPU) and Simon Fraser University (SFU) students.
If you are ordering from Ontario, contact eCampusOntario Open Library for information about local service and delivery.
Questions? You can contact us via email at docsol@sfu.ca or call 778.782.4160 (9am-4pm PST).
